As it is not being detected by my laptop I am unable to access my files. Still doesn't work. I’ve renamed the two Passports so they’re different. Can anyone help? I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! Hard disk spins when connected but is not visible in disk management. Method 4: Update Drivers. Some background on my problem: 1) hard drive lights continously on, but not detected in my computer and Disc management. When I re-plugged My Passport into my laptop later that day it was no longer captured by my laptop for access, but its LED was/is flashing. There are some software options available which in some cases may allow you do to it yourself and get some stuff back (depending on … Really appreciate any help. 2) Not detected … Part 2: How to fix WD my passport Ultra not detected. Ensure the WD Passport drive is connected to the back of your computer, not a USB 3.0 port, but a backward compatible USB port with the same cable that came with the drive. Check if the WD Passport drive is being detected. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. After updating the drivers, check if the WD Passport not recognized Windows 10 issue is resolved. The passport is definitely powering up. WD don’t provide data recovery, or liability for it. WD my passport problems – Most problems are related to the drive not being detected in Windows and not showing in File Explorer. I bought a new cable. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. I have plugged it in but it is not detected by my computer. My Passport shows up in Device manager but not file explorer. When googled the issue, i could find numerous such issues. If not, contact us. This thread is locked. Windows 10 just not reliable. I unplugged My Passport and deleted all files on my laptop to clear it. They have some “recommended partners” who do, but you’ll have to pay for their services to do so. WD My passport - Not recognized in Win 10 in Drivers and Hardware. If the issue persists, then update the USB Controller and WD My Passport Ultra Device drivers. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. Follow the article to fix this. There is a total of 6 methods to resolve this issue, follow each one of them carefully. Hi all, Im having big problem with my WD Passport hard drive. Unplug all USB devices except mouse, keyboard and My Passport drive. Follow the article to fix this. External WD passport hard disk is getting detected with windows 7 laptops but not with windows 10. My OS is Windows 10. All drivers are updated. I’ve just purchased a new 3 TB Passport. Western Digital Passport Not Being Detected This happened suddenly. I have now assigned a drive to the external drive using Diskpart and it now shows up in file explorer but tells me the drive is empty (it is not and I can access the files from a Mac). If I try my HDD in any USB 2.0 ports its recognized instantly. I’ve been using an old 1 TB Passport using WD SmartWare for many years with few problems. The new passport will accept files transferred from the old one. Also not reflected in device manager. I don’t understand how this could happen! You surely are aware of all the features which WD my passport Ultra attains. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. You can follow the question … I’ve run a ‘Drive Status Check’ which the new drive passed. This fix worked: Go to Western Digital and download the update file. 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